The Kaleō Touch is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website. By accessing or using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and billing details provided during checkout or when contacting us.
- Payment Information: Credit card details or other payment methods, securely processed through third-party payment platforms (e.g., PayPal, Stripe, Square).
- Usage Information: Data about how you interact with our website, including your IP address, browser type, and pages visited.
2. How We Use Your Information
The information we collect is used to:
- Process and fulfill your orders, including shipping and customer support.
- Communicate with you about your order, promotional offers, or updates.
- Improve our website, products, and services based on user behavior.
- Ensure the security of your transactions and protect against fraud.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Third-party companies that assist us in fulfilling your orders (e.g., shipping carriers, payment processors, vendors we work with to fulfil your order).
- Legal Compliance: Government authorities or legal entities, if required by law.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and gather analytics about user behavior. Cookies may track:
- Your preferences (e.g., language or region).
- Website performance to improve user experience.
You can disable cookies in your browser settings, though this may limit some website functionality.
5. Data Security
Your security is important to us. We implement industry-standard security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
As a customer, you have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your personal data, where applicable.
- Opt out of promotional emails by using the “unsubscribe” link provided in our communications.
To exercise these rights, please kindly contact us.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before sharing any information.
- Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Please review it regularly to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: thekaleotouch@gmail.com
